Post by tosouthern66 on Jan 24, 2018 16:51:07 GMT -7
Need some advice here. First the background:
I placed an order on 30 December 2017. I was supplied a tracking number which to this day has been showing a pre shipment ( Label Created ).
I contacted Gravity after a week of no movement. They replied saying they would track the package from their end. It has now been 11 days since they have responded to my emails. SInce then I have sent them a message on 21 January 2018, no response from them. Other people that I know are in the same boat as I am, waiting. Someone said they are backed up on orders and to give them time. How much time should I give them? If they would at least email me informing me they need more time I am willing to work with them. What do you all think?
I placed an order on 30 December 2017. I was supplied a tracking number which to this day has been showing a pre shipment ( Label Created ).
I contacted Gravity after a week of no movement. They replied saying they would track the package from their end. It has now been 11 days since they have responded to my emails. SInce then I have sent them a message on 21 January 2018, no response from them. Other people that I know are in the same boat as I am, waiting. Someone said they are backed up on orders and to give them time. How much time should I give them? If they would at least email me informing me they need more time I am willing to work with them. What do you all think?
